Returns & Exchanges

At Gibson, we stand behind the quality of our products and offer a 30-day window for returns or exchanges on all items in their original condition. We aim to make your shopping experience seamless by providing a straightforward process for any necessary adjustments.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its unused, original state.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return shipment.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.